Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and LOTS Tech Services ("LOTS," "we," "our," or "us"), a sole proprietorship firm registered in India, governing your access to and use of the LOTS platform and services.

Our services include, but are not limited to, LOTS Social, LOTS Blog, LOTS Link, and other products within the LOTS ecosystem (collectively, the "Services").

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

To use our Services, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Services under applicable laws
• Provide accurate and complete registration information

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You may register using your email address or through Google OAuth authentication. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the security of your account. You must immediately notify us at support@lots.ltd if you suspect any unauthorized access to your account.

4. Services and Subscriptions

4.1 Service Description

LOTS provides a suite of tools for creators, marketers, and businesses, including social media scheduling, content publishing, link management, and related services. The specific features available to you depend on your subscription plan.

4.2 Free Trials

We may offer free trial periods for certain Services. Trial availability and duration vary by product and plan. During the trial period, you have access to the features included in the selected plan. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

4.3 Subscription Plans

Our Services are offered through various subscription plans (monthly, yearly, or one-time purchase). Plan details, features, and pricing are available on our website. We reserve the right to modify plans and pricing with reasonable notice.

4.4 Service Modifications

We continuously improve our Services and may modify, suspend, or discontinue any part of the Services at any time. We will provide reasonable notice of significant changes that materially affect your use of the Services.

5. Payment Terms

5.1 Pricing and Billing

All prices are displayed in USD (United States Dollars). By subscribing to a paid plan, you authorize us to charge your payment method for the subscription fees. Payments are processed through our payment provider, Polar.sh.

5.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage your subscription and cancel auto-renewal through your account settings or the customer portal.

5.3 Refund Policy

5.4 Price Changes

We may change subscription prices from time to time. Price changes will be notified at least 30 days in advance and will apply to the next billing cycle after the notice period.

6. Acceptable Use

6.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services for any illegal, fraudulent, or harmful purpose
• Post, transmit, or distribute content that is unlawful, defamatory, obscene, or infringes intellectual property rights
• Send spam, unsolicited messages, or engage in phishing
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Use automated tools (bots, scrapers) without our written permission
• Reverse engineer, decompile, or attempt to extract source code
• Circumvent any access controls or usage limits
• Resell or redistribute the Services without authorization
• Impersonate any person or entity
• Collect personal information of other users without consent

7. User Content

7.1 Your Content

You retain ownership of all content you create, upload, or share through our Services ("User Content"). By using our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, display, and distribute your User Content solely for the purpose of providing and improving our Services.

7.2 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that you have all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.

7.3 Content Removal

We reserve the right to remove or disable access to any User Content that violates these Terms or that we believe is harmful, without prior notice.

8. Intellectual Property

8.1 Our Intellectual Property

The Services, including all software, designs, text, graphics, logos, and other content provided by LOTS, are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8.2 Trademarks

"LOTS," "LOTS Social," "LOTS Blog," "LOTS Link," and related logos are trademarks of LOTS Tech Services. You may not use our trademarks without our prior written consent.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas, you grant us the right to use such feedback without any obligation to you.

9. Third-Party Services

Our Services may integrate with or contain links to third-party services (e.g., social media platforms, payment processors). These third-party services are governed by their own terms and privacy policies. We are not responsible for the content, privacy practices, or availability of third-party services.

10. Disclaimer of Warranties

11. Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless LOTS, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Services
• Your User Content
• Your violation of these Terms
• Your violation of any third-party rights

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, you will lose access to the Services and your User Content may be deleted.

13.2 Termination by Us

We may suspend or terminate your account and access to the Services at any time, with or without cause, including if we reasonably believe you have violated these Terms. We will make reasonable efforts to notify you of such termination.

13.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at legal@lots.ltd to attempt to resolve the dispute informally. We will make good faith efforts to resolve any dispute within 30 days.

14.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14.3 Jurisdiction

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Tirunelveli, Tamil Nadu, India.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LOTS regarding the Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, government actions, or internet service failures.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

For significant changes that materially affect your rights, we will provide at least 30 days' notice before the changes take effect.

17. Contact Information

If you have any questions about these Terms, please contact us: